Free Scripts Library
Trades Not Triggering
- First, cross-check your TradingView's alerts log and the PineConnector Signals Log
- Once the logs above match, evaluate the Experts output which prints more information on how your signal is being processed by the EA.
It's important to note that the comparison should not be made solely between your TradingView chart and MetaTrader trade log as there is possibility of errors in your entry coding, misconfiguration of your alerts, or a combination of both factors.
If the expiration date is visible on your MetaTrader terminal but signals are not being received, the issue is most likely related to your TradingView configuration.
If you encounter the situation where alerts are being triggered but no action is taking place, kindly review the checklist provided below.
1. Incorrect License ID
Ensure that your alert message contains your correct License ID.
2. Incorrect Syntax Format
LicenseID, buy, EURUSD, risk=1 (not acceptable) LicenseID,buy,EURUSD,risk=1 (acceptable)
LicenseID,EURUSD,buy,risk=1 (not acceptable) LicenseID,buy,EURUSD,risk=1 (acceptable)
LicenseID,closelong,EURUSD,buy,GBPUSD,risk=1 (not acceptable) LicenseID,closelong,EURUSD (acceptable - sent separately) LicenseID,buy,GBPUSD,risk=1 (acceptable - sent separately)
3. Incorrect Syntax Command
Ensure command used is one of those listed in the Syntax page.
LicenseID,closesome,EURUSD,risk=1 (not acceptable) LicenseID,closelongpct,EURUSD,risk=1 (acceptable)
A command or component is spelled incorrectly — commonly “risk” and “trail” are misspelled.
LicenseID,buy,EURUSD,rsik=1 (not acceptable) LicenseID,buy,EURUSD,risk=1 (acceptable) LicenseID,buy,EURUSD,risk=1,trialtrig=10,trialdist=8,trialstep=5 (not acceptable) LicenseID,buy,EURUSD,risk=1,trailtrig=10,traildist=8,trailstep=5 (acceptable)
5. Accidental Inclusions
Inclusions such as brackets — especially when using dynamic codes or placeholders.
LicenseID,buy,EURUSD,risk=1,sl=5} (not acceptable) LicenseID,buy,EURUSD,risk=1,sl=5 (acceptable)
6. Incorrect Webhook Address
Misspelling or omission in the webhook address.
http://pineconnector.net/webhook/ (not acceptable) https://pineconnector.net/webhook/ (acceptable)
Copy the webhook address below, if needed:
7. Improper Alert Configuration
If you see an arrow on your TradingView chart without a corresponding entry in the alerts log (as shown below), it may indicate that your alert trigger is not properly configured.
If an alert is triggered, you should expect to see a new entry as depicted in the following screenshot:
8. PineConnector EA not running
Ensure that you have PineConnector EA running on your MetaTrader terminal.
You should see your license details per the sample screenshot below: