EA Setup

Alerts

Low-Code Alerts

No-Code Alerts

Message Structure

Expert Advisor

Others

PineConnector is a user-friendly bridge that enables retail traders to auto-execute TradingView alerts on MT4 & MT5 without fancy coding.

Trade FX, indices, commodities, cryptocurrencies and other symbols to all MT4 & MT5 brokers in 1 second.

If you have any questions, feel free to send us an email at support@pineconnector.com via the blue icon at the bottom right corn of the main site, or this link.

We usually reply within 1 working day for simple queries.

Reach out to our support via support@pineconnector.com, via the blue icon at the bottom right corner of the main site or this link.

Support hours for simple queries is from 9am to 5pm (GMT+8/SGT).

You are entitled to the free trial period for 7 days.

Our trial helps you figure out whether PineConnector is right for you.

All new users qualify for a free trial. Please note that creating another account does not entitle you to another free trial.

The 7-day free trial works by having you set-up the PineConnector EA on your MetaTrader 4/5. When you key in your license ID in the EA, the license will automatically allow 7 days of use.

You will also see the date reflected in the Licensing Dashboard.

To continue using PineConnector, you will have to manually subscribe to a license in our store.

After the 7-day free trial, the EA will automatically remove itself from your MetaTrader platform and you will not be able to log-in with your license ID.

To continue using the PineConnector service, you will have to subscribe to a license plan found in our store.

There are no limitations on our free trial. The features and execution speed are exactly the same as the paid version.

Yes, you may. To view and amend your licenses, please refer to the Licensing Dashboard in the members' portal.

Just the fee. We provide the same features for our monthly and annually subscriptions with a fee of $19.90/month (monthly) and $16.59/month (annually).

For subscriptions (automatic and recurring), we accept PayPal. For single orders (manual and non-recurring), we accept Bitcoin, Ethereum, USD Coin, Dogecoin, Litecoin, Dai, Bitcoin Cash, ApeCoin, SHIBA INU and Tether.

You may cancel your subscription by clicking "Manage Subscriptions" in your members portal.

We provide the 7-day free trial without collecting your credit card information to let you understand our platform with minimal risk. With that in mind, we do not facilitate refunds in most cases.

Yes there are!

For purchases of 2 licenses, you qualify for a 10% discount off the recurring bill. Apply the code "DUO" at checkout.

For purchases of 3 or more licenses, you qualify for a 20% discount off the recurring bill. Apply the code "TRIO" at checkout.

Yes, they can be on separate computers or VPS.

No — only your MetaTrader has to be running.

Yes, PineConnector EAs are compatible with VPS which are running Windows Server 2016 or Windows 10 or newer. Also, please ensure that your VPS provider allows DLL imports.

If you are looking for a PineConnector-compatible VPS, please consider our PineConnector VPS here.

It’s usually an issue whereby you're using a non-compatible system like Windows Server 2012 or Windows 8. 

Please ensure that you are using Windows Server 2016/2019/2022 or Windows 10/11 for Windows.

If you are looking for a PineConnector-compatible VPS, please consider our PineConnector VPS here.

You may use either the default MT4/5 or the version provided by your broker with PineConnector.

Yes, you may run PineConnector on multiple trading accounts. You will have to create a few MT4/5 instances on your computer to run them all at the same time. You will require one License ID for each Trading Account to run those accounts at the same time.

Please refer to this external source on creating multiple MT4/5 instances here.

As for alerts configuration, you just have to add new lines of alert() code as per Level 5 of the Low Code Guide here.

To run multiple strategies on the same trading account, you should utilise the EA’s Magic Number feature.

For the first strategy, utilise your first License ID, and the default Magic Number 76. For your second strategy, utilise your second License ID and the second Magic Number 77.

Sending in a “closelong” command to License 1 will result in only positions opened by Magic Number 76 to close, leaving Strategy 2’s positions open.

With the use of Magic Numbers, the EAs run independently despite being on the same trading account.

For a video showcase and setup tutorial, click here.

You may want to explore the Pyramiding EA feature in the EA Guide here.

The remedy for these errors (Error 130, 131, 132, 133, 134, 4017, 4051, 4106, 4109, 4752, 4756 and zero divide) can be found in the Error Guide here.

Please ensure that you are running Windows 10/11 or Windows Server 2016/2019/2022.

Windows 8 and older, and Windows Server 2012 are not compatible with PineConnector.

If you require a VPS, please consider the PineConnector VPS here.

There might be several reasons as to why your EA is not taking any trades from TradingView. Please refer to this section of the error guide here.

We take your data privacy and security seriously at PineConnector.

We only collect necessary information to facilitate the conversion from TradingView alerts to MetaTrader trades.

We collect only your TradingView alert message that you sent to our server, your trading account number and your trading account name.

Other data such as your broker details and account balance are NOT collected.

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